Common Concerns
Using our products, your computer's safety and your privacy and security.
- Are ScreenMates really free?
- Do the ScreenMates take up any space on my computer?
- What is average file size of a ScreenMate?
- How much hard drive space does a ScreenMate require?
- How long does it take to download a ScreenMate?
- How do I know that a ScreenMate does not include a virus?
- What software is needed to view a ScreenMate?
- Do I need to use a special Internet Browser to use ScreenMates?
- How can I add ScreenMates to my "favorites" or "bookmark" the page?
- What is ScreenMates privacy policy?
- What is ScreenMates security policy?
- What is ScreenMates website rules?
- Can I link to the www.screenmates.com website?
- Do ScreenMates "install" themselves on my computer?
1. Are ScreenMates really free?
Absolutely! There are no charges, hidden costs, or gimmicks associated with downloading one of our ScreenMates.
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2. Do the ScreenMates take up any space on my computer?
Our ScreenMates will not take up any space on your hard drive if you run them from our site, as opposed to saving them. If you save them to your computer hard drive, they do take up a small amount of space.
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3. What is average file size of a ScreenMate?
ScreenMates run between 250K - 600K depending on the complexity of the graphics and the audio.
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4. How much hard drive space does a ScreenMate require?
ScreenMates are typically under 500 Kbytes. The average computer has more than 8 Gigabytes of hard drive space. This means that a ScreenMate production will occupy only .006 % of that space. In other words, that drive could hold 16,000 ScreenMates!
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5. How long does it take to download a ScreenMate?
The minimum speed modem shipped with a typical home computer is a 56K bps. With this type of modem, the average ScreenMate takes approximately 2 to 4 minutes to download. Many users use the Internet at their place of work through faster connections such as ISDN and T-1s. These users can download ScreenMates in as fast as 10 seconds.
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6. How do I know that a ScreenMate does not include a virus?
In order to ensure that your ScreenMates do not contain a virus, follow these steps:
1. Download directly from our website, or that of our partners. Any reported errors in this case are more than likely erroneous. If in doubt check with a different scanner, always ensuring virus definitions are up-to-date.
2. If you are uncertain about one you have received in an email, check it with an anti-virus program, ensuring the virus definitions are up-to-date. It is a good idea not to run anything you are emailed, even if it is from a friend, until you check with them that they intended to send it to you!
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7. What software is needed to view a ScreenMate?
Absolutely none! ScreenMates run on any computer running the Windows
95/98/ME/NT/2000/XP operating system! No plug-ins, players, viewers or helper apps are necessary. In order to hear the sound for those ScreenMates that have sound, you do need to have MIDI capabilities on your computer.
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8. Do I need to use a special Internet Browser to use ScreenMates?
The ScreenMates site is designed to work correctly with all the most popular web browsers. If you are having trouble receiving sound or animation from our site, we strongly suggest you upgrade to the most recent versions of browser software:
Netscape Navigator available at www.netscape.com
America Online available at www.aol.com
Internet Explorer available at www.msn.com
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9. How can I add ScreenMates to my "favorites" or "bookmark" the page?
AOL and Internet Explorer users: Go to the ScreenMates main page at www.ScreenMates.com. Then click on "Favorites" at the top of your browser. Select "Add Favorite."
Netscape users: Go to the ScreenMates main page at www.ScreenMates.com. Then click on "Bookmarks" at the top of your browser. Select "Add Bookmark."
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10. What is ScreenMates privacy policy?
We want your experience on the Internet to be a fun and enjoyable one. What's more, when you use our websites and our products, we want your experience to be private. In order to get advertising on our sites, we need to collect some information about our users in order to get advertising on our sites. We collect aggregate information on how many people visit our sites and what they do when they're there to help diagnose problems with our server and to administer our website. We also use it to gather broad demographic information about our users in general. We may combine demographic information supplied by a user at registration time with site usage data to provide profiles, in aggregate form, about our users and their preferences as it relates to the our Network.
By using our websites, you signify your assent to the AdTools Privacy Policy and our Website Rules. If you do not agree to this policy, please do not use our site. For more information, please see our Privacy Policy. If you have specific questions about our privacy policy, please email us at privacy@adtoolsinc.com.
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11. What is ScreenMates security policy?
The importance of security for all personally identifiable information associated with our users is of utmost concern to us. We focus on adhering to Industry standards and security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. AdTools data transmissions are not encrypted. As a result, while we strive to protect your personal information, AdTools can't ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk.
Mail List Security Technology
YesMail has made a substantial investment in the latest server, database, backup and firewall technologies to protect the information assets of the YesMail Network. These technologies are deployed as part of a sophisticated security architecture and protocol. All data resides in a tightly controlled, secure data center. These investments mean that information about the identity and preferences of individual members is never accessible to anyone outside YesMail. If you need more information on the YesMail Privacy Policy it is available at http://www.yesmail.com/privacy.asp
AdTools Security Policies
As a result of sending an eCard we store your name, email address, the message you sent, the eCard you sent and the recipients you sent the card to. We store this information for a period that ranges from 60 days to 6 months. Under normal circumstances this data is not retrievable by anyone other than your designated recipients. Server log information is stored for a period of 60 days to 6 months. Under normal circumstances this information is not retrievable by anyone other than AdTools staff.
Policies for Those Under 13 Years of Age.
ScreenMates, ScreenMates and Tooned are not targeted to persons under the age of 13. No specific information is collected from anyone under 13 years of age. If someone under the age of 13 attempts to sign up for the mailing list, they receive a message informing them that they are not eligible to sign up.
Your Acceptance of these Terms
By using our websites (www.ScreenMates.com, www.screenmates.com, www.tooned.com, www.adtoolsinc.com), you signify your assent to the AdTools Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of AdTools' websites following the posting of changes to these terms on www.adtoolsinc.com will mean you accept those changes. AdTools reserves the right to modify this Privacy Policy. For this reason, you should regularly check our policy to ensure that it continues to meet your needs. If you have questions or concerns regarding our privacy statement, you should first contact the company as follows:
Privacy Policy Coordinator, AdTools, Inc.
46 Arlington Street
Chelsea, MA 02150
telephone number: 617.884.3200
email: privacy@adtoolsinc.com.
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12. What is ScreenMates website rules?
Please read these rules carefully before using our products.
Use of the ScreenMates website and products indicates that you agree with our WEBSITE RULES; these said rules contain important CONDITIONS AND RESTRICTIONS. If you do not agree nor comply with these rules and regulations, then please refrain from using our Website.
All ScreenMates Website users must use appropriate names and language in the name spaces, email address spaces, and message spaces (if any) provided on the Website. Users are forbidden from using false e-mail addresses. In addition, ScreenMate Website users may not send electronic greeting cards or comics to people or other entities on mailing lists that they do not have full rights to use, nor send electronic greeting cards or comics to people or other entities with whom they are not acquainted.
Individuals, organizations and businesses are free to use the ScreenMate Website for any lawful, worthy and ethical purpose, except as limited by these Rules. The Website must not be used to solicit customers or sell products or services. Furthermore, no more than 2000 cards may be sent by any one person, organization or business in any one calendar year without prior written permission from ScreenMates.
Users with "robots", "spiders", or other automated programs may visit the ScreenMates Website, but are prohibited from sending our electronic greeting cards and/or comics without the prior written permission of ScreenMates.
The ScreenMate Website contains material protected by law, including, but not limited to, copyrights and trademarks. All rights in such material are reserved to Indimi, Inc. and materials may not be reused in any way or copied in whole or part without prior written permission from Indimi, Inc.
No representations or warranties are made regarding the materials in or operations of this website. In particular, ScreenMates makes no warranties concerning the mechanics or fitness for a particular purpose of any such materials or operations, either expressed or implied, and disclaims any warranties of non-infringement. ScreenMates shall not be held liable for any damages of any kind that may result from the use of this website or our products. Materials in and operations of this website are provided as-is and there is no warranty made that they will be free from errors or interruptions. Any liability of ScreenMates to you for any damages or losses of any kind shall not exceed the amount paid by you, if any, for the use of this website or products.
Using our products and/or website means that you have agreed to these rules and regulations. They may not be altered or modified unless by signed, written consent by ScreenMates. This agreement is governed by and enforced under Massachusetts state law. If any provision of these rules shall be declared by a court of law to be invalid, illegal or unenforceable, such provision shall be deemed severable from this agreement and the other provisions in this agreement shall remain in full force and effect.
ScreenMates reserves the right to change these website rules at any time.
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13. Can I link to the ScreenMates website?
We are presently in the process of setting a policy on linking to us. Please stay tuned in the next few weeks for the posted information on linking to us.
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14. Do ScreenMates "install" themselves onto my computer?
ScreenMates do not install on your system, they are stand-alone programs that have no other supporting files beyond the .exe itself. You should be able to simply delete the file.
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